DFDS Defends Freight Costs Amid Retailer Criticism

Ferry operator DFDS has rejected claims that its freight pricing is driving up costs for Islanders after a sharp attack from SandpiperCI’s executive chairman, Tony O’Neill.

Mr O’Neill, whose company runs Jersey’s Marks & Spencer stores, said his freight costs had risen 5.8% since DFDS took over in March, far above the government’s estimate that the new flat-rate charges would add only 0.4% to consumer prices. He also accused ministers of mishandling the tender process and warned the deal lacked “credibility.”

DFDS insisted its system was fairer, removing preferential discounts for large importers, and said independent analysis showed the impact on grocery prices was “minimal” compared with labour, energy and distribution costs.

The row has prompted scrutiny from politicians and the Chamber of Commerce, who both signalled they will press for answers on freight pricing, port dues, and the wider effect on Jersey’s cost of living.