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Zoo to remain open

Jersey Zoo has permission to remain open. However, from Saturday 26 December all indoor areas, including the zoo gift shop, will be closed to visitors, except for the visitor centre for entry to the zoo and cafés for takeaways (read more in their FAQ's online).

Booking tickets is not required due to winter being our quieter period at the zoo, but we ask that members bring their membership card and photographic ID with them to prevent queues forming at the entrance. For visitors who are non-members, to acknowledge the fact that most indoor areas are closed, we will be offering 25% off all admission prices.

A number of precautions are in place at the zoo so that they can provide a safe and enjoyable

visit for everyone. Some of these measures include:

– Protective screening at contact points

– Hand sanitiser points around the zoo

– Floor markings to manage queues

– Masks must be worn indoors (ages 12+)

– No public keeper talks, virtual talks only via QR code

– Takeaways only at both cafés

The zoo is a predominantly open-air, 32-acre site with wide pathways and large open areas, and we hope that our visitors will continue to enjoy exploring the beautiful grounds, seeing our animals and reconnecting with nature. Spending time in the spacious, natural grounds of the zoo is relatively low-risk, and it is beneficial for your physical and mental health to be outdoors surrounded by wildlife.

Please use the hand sanitiser points regularly during your visit, always adhere to 2m physical distancing guidelines, and wear a face mask while indoors. If you are experiencing symptoms of COVID-19, please follow the Government of Jersey’s advice and do not visit the zoo until you have recovered and received a negative test result.

The safety and welfare of the animals, visitors and staff are always a top priority at Jersey Zoo. Therefore, the daily keeper talks have been cancelled until further notice, but virtual talks are available around the zoo via QR codes. The outdoor children’s play area and sandpit remain open, but the indoor children’s play area at Café Dodo will stay closed. All indoor animal houses will be closed until further notice, except for the walkthrough areas at the orangutan house and Kirindy aviary to permit access. All animal experiences have been put on hold for the time being. Café Firefly and Café Dodo are offering takeaway options only.

Their collective actions are crucial in protecting ourselves, our loved ones and higher risk islanders. For more information and details on our full safety measures, please refer to their frequently asked questions (FAQs) Visiting Jersey Zoo - Durrell

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